Date Posted: November 15, 2018
The Book Shoppe supervisor ensures the delivery of excellent guest experiences that promote the mission of Insight for Living Ministries (IFLM) and Vision 195 while creating a “ministry-first” environment for customers. Together with a thoroughly equipped and trained staff, the supervisor implements IFLM’s customer experience philosophy and standards of excellence, supports the building of lasting guest relationships, oversees Book Shoppe events, and ensures a level of fiscal integrity that represents a ministry of trust and quality.
Being familiar with IFLM’s theology and doctrinal stances, the supervisor assists support staff in answering theological questions or concerns in an accurate and thoughtful manner. A self-starter and forward thinker with a strong attention to detail, the supervisor partners with the Book Shoppe director to ensure guests feel comfortable, relaxed, and have the opportunity to grow spiritually by interacting with IFLM materials.